Quality Statement
Fire Check Consultants Pty Ltd is committed to providing products and services second to none to their clients. To ensure this goal is achieved in an innovative and efficient manner, we have established a quality program to provide our clients with the assurance that the services provided by our Company will meet current and future customer requirements.
Through a system of review of our operations with our key stakeholders, we continuously monitor all levels and inputs into our organisation to achieve improvements wherever possible. Our vision is to be the leaders in offering a professional service at a competitive price and ensuring the highest quality of work, including on time in full and within budget and completed without hassle and satisfying our clients needs.
Above all, we deal openly with our clients, colleagues and suppliers to make sure that we begin and maintain honest, open and positive relationships. We recognize that these relationships are dynamic and need constant care and management to ensure a steady continuance in the development & success of Fire Check Consultants Pty Ltd.
This program includes a quality management system based upon ISO 9001:2000 and other standards as required by our organisation to meet our stakeholder's needs and expectations.
In pursuing our quality goals and objectives, Fire Check Consultants Pty Ltd has adopted the following approach:
- To provide our staff with appropriate training and development, empowering staff to realise their full potential & pass this on to our customers with a team of accomplished, helpful and competent staff.
- Understanding our client's aims, and project briefs to ensure the highest quality of service, which is continually monitored for improvement.
- Commitment to the achievement of higher standards of customer satisfaction through the clear understanding of customer expectation, working as a team, listening & responding to our clients and consistency with industry standards, ethics and codes of practice, to maximise capital values and increase the life expectancy of property investment assets.
- To achieve and maintain a reputation and image of high quality and service in the engineering and project management industry.
- To adopt an approach in the pursuit of all quality objectives.
- The Director and Staff of Fire Check Consultants Pty Ltd are committed to maintaining an effective Quality Management System. Quality is everyone's responsibility.
Chris Odgers
Managing Director
Fire Check Consultants Pty Ltd